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How do I enable online payment processing for a property?

If the system-wide setup for online payment processing is in place, you can enable it for a specific property.

To enable payment processing for a property

Open the Property screen and review the Bank Accounts tab. The bank account that is marked Primary will receive all payments for fees or other miscellaneous charges. The bank account that is marked Deposit will receive all security deposit payments.

Note: If the primary or deposit bank is not set up for online payments, you will be unable to follow the steps to enable online payments on the CondoCafe tab.

Click the CondoCafe tab. Click the Edit icon (the pencil).

In the Online Payments section, you can enable Credit Card processing, Allow Partial Payments, EFT, Allow Prepayments, or Debit Card processing. After you select the options, click Save and Publish.

Note: These options are editable only if the required setup is in place:

  • Payment processing has been enabled at the company level.

  • The property is linked to a bank account that has been set up for payment processing.

  • Both the property and the bank account are active.

Required Company Level Setup

On the Company Settings screen, you can see if you have been set up for online payments.

In the KYC/Payments Portal section, you can view the different payment options that have been enabled.

Note: If the options are not enabled, you are not set up for payment processing.

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