To use a bank account to make payments on CondoCafe, owners must first add their bank account as a payment account and complete a trial deposit test to ensure the bank account information entered is correct.
This article is intended for property managers; its purpose is to help you answer questions you might receive from owners. To do this, we show the process from the owner's perspective.
You can print out this article and hand it to them; or you can print it as a PDF and email it to them.
Setting Up Online Payments: Adding a Bank Account
Log in to CondoCafe.
CondoCafe opens on the Make Payments tab.
Select the Payment Accounts tab and click the Add Bank Account button. The Add a Bank Account screen appears.
On the Add a Bank Account screen, enter the following information. Refer to the illustration of the check if you need help.
Account Name: Enter the name of the person the account belongs to.
Routing Number (9 digits): Enter the routing number as displayed on the left of the check and re-enter it in the Confirm Routing Number field.
Account Number (3-17 digits): Enter the account number as displayed in the center of the check and re-enter it in the Confirm Account Number field.
Account Type: Select Checking Account.
Click Save. Within 1-2 business days, you will receive a trial deposit into the bank account you entered on CondoCafe. The amount of the deposit will be from $0.01 to $0.99.
Once you have received the deposit, browse back to the Payment Accounts tab as explained above.
Click the Verify button, and enter the amount of the deposit. The bank account can now be used for single payments or regular automated payments.