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Can I send text SMS messages to owners?

You can use Breeze to send text messages to owners. For example, you could send a message about upcoming maintenance to all the owners at a given property.

Required Setup

This feature uses CondoCafe and requires the following:

  • The property must be published on CondoCafe.

  • The owners need to be registered as CondoCafeusers.

  • The owners need to opt-in for SMS on the Owner Portal. This is explained below

Allowing Text Messages (SMS)

To receive text messages, owners need to "opt in." Tell them to go to their profile page in CondoCafe, and select Yes in the Allow Text (SMS) Notifications field.

Sending Text Messages

In Breeze, go to Owners > Text Messaging (SMS).

Complete the top part of the screen (the filter). Type the message you want to send, and click Display to view a list of potential recipients (owners who match the filter criteria).

To send a message to an individual owner, click the Send SMS button on the line for them.

To send a message to more than one owner, select them, and click the Send Selected SMS button.

Using Tokens

You can use tokens to personalize your messages; for example, you are sending a message to all the owners in your building, but you want to include each person's name.

In the Item to Replace field, look up Owner Name. ^OwnerName^ appears in the Token field.

Copy the token and put it into your message. When Breeze generates each message, it will pull the owner's name and use it instead of the token.

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