You may need to write off charges when you know you cannot collect payment on them. This article describes how to create a negative charge, to write off charges for a single owner.
Setup for Write-Offs
Breeze Premier comes with a default GL account and charge code for write-offs, but if you have made changes to the default Chart of Accounts or the default charge codes, you should check the setup for write-offs.
GL Account for Write-Offs
Go to Admin > GL Account. Search for "write off." The default GL account for write-offs is shown below.
To add a new GL account, select Admin > GL Account > Add New.
Charge Code for Write-Offs
Go to Admin > Charge Code. Search for "write off." The default charge code for write-offs is shown below.
To add a new charge code, select Admin > Charge Code > Add New.
To write off bad debt
Open the owner record.
Note: If the owner has moved out, and has a Status of Past, they are not shown in the default list of owners. To locate their record, open the filter, select Past in the Status field, and then click Apply.
On the Owner screen, verify that there is an outstanding charge to write off.
Click Add Charge.
Select the Write Off charge code. Enter the amount of the charge you are going to write off (typically the same amount as the outstanding charge) as a negative amount.
Click Save.
On the Owner screen, click Receive Payment.
Breeze opens the Receipt screen, displaying the negative charge and the outstanding charge.
Click Save.
Breeze creates a Zero Receipt to link the two charges.
The outstanding charge is now "paid off" and is no longer counted as open AR.