There are two ways to contact us: chat or phone. We're here to help, 7:00 AM to 7:00 PM CST, Mondays through Fridays.
Chat Support
You can launch the chat by clicking the Breeze icon at the bottom right corner of your Breeze screen. Chat is free.
If you initiate a chat outside of our hours, you will be given the option to submit a case. You can enter a description and include screenshots, and will be provided with your case ID.
Phone Support
Optional phone support is also available, billed per call. The customer support number is 1-833-727-3393.
Browser Security Settings and Chat
Some browser security settings may affect the Chat function.
Private browsing, in Chrome and Safari, will disable Chat.
In Chrome, if you select Block third-party cookies and site data under Settings, Chat will be disabled.
Ad-blocking software can also disable Chat. If the Chat button does not appear on your screen, try turning off ad-blocking software.
Zoom Setting and Chat
In some cases, your browser's zoom setting can affect the Chat button. If you do not see the button, try zooming in and out a few times until it reappears.
In Chrome, Zoom is located on the Settings menu.


